Last updated: February 17, 2026
These terms apply to all purchases from the Vaaja online store (vaajadesign.fi). By placing an order, you accept these terms.
Vaaja Vaaja is a trade name of Juhala Holdings Oy Business ID: 2877320-8 Erotteluntie 9, 40800 Vaajakoski Email: info@vaajadesign.fi
Vaaja produces custom wall art from customer photos. Each product is individually made to order. Product descriptions and images are as accurate as possible, but slight variations are natural. Colors may vary slightly due to screen calibration differences.
All prices are in euros and include value-added tax of 25.5% (VAT). Shipping costs are shown separately at checkout. We reserve the right to correct obvious pricing errors.
We accept the following payment methods via Shopify Payments: Visa, Mastercard, American Express, Apple Pay, and Google Pay. We also offer Klarna (invoice or installments, subject to Klarna's terms). Payment is charged at the time of order.
A binding purchase contract is formed when you complete checkout and receive an order confirmation by email. Please review your order details carefully before confirming your order.
We deliver orders within Finland via Posti. Delivery methods: Posti SmartPost (parcel lockers) or home delivery. Estimated delivery times are communicated at the time of order. Custom products have additional production time. The customer is responsible for providing correct delivery details.
Our products are individually made according to customer photos and specifications. Under the Finnish Consumer Protection Act (Chapter 6, Section 16, Subsection 2), custom-made products are exempt from the 14-day right of withdrawal. This means orders cannot be cancelled or returned once production has begun. This is clearly communicated before placing an order.
If the product has a manufacturing defect, you have the right to correction under the Finnish Consumer Protection Act. Please report defects within a reasonable time (we recommend within 14 days of noticing the defect). Contact us with your order number, description of the defect, and photos.
We are responsible for product defects as required by the Finnish Consumer Protection Act. We are not liable for indirect damages. Force majeure events may delay delivery.
These terms are governed by Finnish law. Any disputes will first be resolved through negotiation. Consumers may contact the Consumer Advisory Services (kkv.fi) or submit the matter to the Consumer Disputes Board (kuluttajariitalautakunta.fi).
We may update these terms. The terms in effect at the time of your purchase apply to that order. Current terms are always available on our website.
Email: info@vaajadesign.fi Vaaja, Erotteluntie 9, 40800 Vaajakoski